Crazy Things Guests Say and Do: Part 81 of a 737 part series
I received the following email tonight that I just can't decipher. Either I'm misinterpreting this note or this is the strangest guest comment I've ever had.
Subject: Theft
This is from [REDACTED] who stayed at your Inn this week in room #9. I write to tell you that I had a personal item stolen from my room by your housekeeper. When I came to stay the week I brought 18 beers with me. One 12 pack of Newcastle Ale and one 6 pack of Ballantine Ale and their cardboard carriers to return with the empty bottles. I left them next to the front door under the ski rack. The Ballantine I put in the fridge and left the Newcastle's in the cooler of ice that I brought them in. Upon getting back early from skiing one day I noticed a six pack carrier and some other trash in front of room #8. I thought that was odd not to many people drink Ballantine maybe it is mine and housekeeping thought it was trash. When I opened my door and looked down sure enough the carrier was gone. Only the Newcastle carrier with some empties in it was there. So I retrieved my carrier and folded it flat and put it in a bureau drawer so housekeeping would not throw it out again.
Upon packing last night to go home I could not find the carrier in the drawer. I looked in all the drawers even removing the blankets and pillows to make sure I did not miss it. It was NOT there! There is only one other person in that room besides me, the housekeeper. I buy Ballantine Ale by the case so I have a case with 3 six packs now.
I was a Police Officer for over 4 years so I know what I am talking about. This person is headed down the wrong path. I have arrested people for stealing less. The tip I was going to leave was $20, instead it was NOT calling your local police dept to report the theft. I put the envelope that is in the room for the tip in the drawer with a note saying," When you removed it from here it was stealing. I do NOT give tips to people who steal from me."
Wait a minute. Is he accusing our housekeeper of stealing the cardboard carrier the beer came in? And saying he was going to have her arrested for stealing his trash?
I do not want to be compensated in any way shape or form from you or this person. I do have to let you know your clients are being stolen from. You were busy with many other clients this morning at breakfast and I did not wish to make a scene in front of them. How you want to deal with the situation is up to you. What this person was thinking I do not know, did they think I would not notice? They thought I would let it pass and they would have the last laugh. They were wrong I did notice but going back to VT for a court appearance is not cost effective for me. Again I do NOT want any compensation from your or them.
Compensated? What? Is there some part of this email that I'm just misinterpreting?
(Note: If you are concerned enough about your beer garbage, your 5 cent deposits, etc., that you're going to call the cops on housekeeping for straightening them up, then you might just consider putting up the "Do Not Disturb" sign.)
Saturday, February 14, 2009
Subscribe to:
Post Comments (Atom)
4 comments:
Truly bizarre, but why was housekeeping cleaning inside drawers before someone was checked out?
That's a good question, but there is a drawer with an extra pillow and blanket down there, so there's a chance that she was fiddling around with that when she saw what looked like garbage. Also, we have a temp right now, working the two days a week our regular housekeeper has off until we get past this crazy period. It is fair to say that this new girl seems lost most of the time so maybe she was looking for some supplies. I'm not sure if it happened on her watch or that of the regular housekeeper. I've never heard a complaint about the regular housekeeper in the two years she's been here, so I'm not overly worried about missing cardboard.
There's one other really odd thing about this incident. In the cases of other people who have said strange things--"My wife has cancer, and I won't be made to feel bad about it!" or, "My toilet keeps running, and that's very disrespectful!"--there was a strange, almost crazy air about the guests. This guy didn't give off any weird vibes at all in the six days he was here. He was friendly and low-key. And the way he describes this sounds perfectly rational, if he had been talking about a missing fifty bucks and not some missing garbage.
I'm sorry, but it sounds so bizarre that I'm laughing out loud right now. I think there is a book somewhere in all of this, so I hope you are keeping good notes. Remember my comment over the years--"This will make a good story someday." What to call your book, though???
Post a Comment